Harvey Norman – Return Authorisation Form

This Return Authorisation (RMA) Form is for Harvey Norman stores processing Laser product returns. It ensures all warranty claims, faulty product returns, and replacement requests are logged correctly so that our service team can assist quickly.

When to Use This Form

• If a customer has returned a Laser product purchased from Harvey Norman
• If a product is faulty and requires a warranty replacement
• If you need to submit a credit claim or reference number with Laser Support

What You Will Need

Please have the following ready: - Store suburb or postcode to locate the store account code - Invoice number and invoice date - Laser product code and item batch number (if available) - Fault description and customer details

After You Submit

Once this form is submitted, a Return Authorisation (RA) number will be generated. Please follow the instructions provided to complete the return. This helps ensure fast turnaround times and accurate processing of customer claims.

For more details, please see our Returns Policy or visit the Laser Support FAQs.